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About Us

Secure, Scalable, Fully Managed

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WHY CENTRAL IT SOLUTIONS

Most IT providers sound similar. The same language, the same promises – but often very different outcomes.

At Central IT Solutions, we focus on something simpler: delivering IT that is consistent, predictable, and aligned with how your business operates.

That means a clear, fixed-cost model. Support that doesn’t disappear when demand increases. And security built into everything – not treated as an add-on.

No complexity. No ambiguity. Just IT that works the way it should.

Our Approach

  • Unlimited Support. Fixed Fee - IT should be predictable. Our all-you-can-eat model removes the guesswork - no ticket limits, no hourly billing, no unexpected costs. Just consistent, reliable support for a single monthly fee.
  • Built to Scale with You - Your IT should adapt as your business changes. Whether you’re growing or streamlining, your services and costs adjust accordingly—no rigid contracts, no wasted spend.
  • Security by Design - Security isn’t an add-on - it’s foundational. Every service we deliver is aligned with Cyber Essentials Plus, ISO 27001, and proven best practices, ensuring your business is protected at every level.
  • Focused on Outcomes, Not Noise - We don’t push unnecessary tools or follow trends for the sake of it. Every decision is grounded in what delivers real value—improving performance, reducing risk, and supporting your business goals.

What Makes Us Different

  • Certified & Accredited - Cyber Essentials Plus, ISO 27001, WatchGuard Gold Partner, Cambium Wireless Hero Award, Microsoft Partner, 3CX & 8x8 Partner.
  • Proven Across Environments – From 5-person offices to 200,000 sq ft warehouses, from VoIP rollouts to Azure migrations - we’ve done it.
  • SME Specialists – We understand the budget pressures, compliance risks, and growth challenges SMEs face. We deliver enterprise-grade IT scaled for you.
  • More Than Firefighting – We don’t just fix what’s broken. We prevent problems, reduce risk, and give you a roadmap that makes IT a driver of growth, not a drain on it.

Our Story

Central IT Solutions was founded in 2006 by Steve Cole, with a simple mission: make enterprise-level IT accessible, reliable, and affordable for SMEs.

What started as a small team has grown into a recognised Managed Service Provider with nationwide reach. One of the first hires, Andre Campbell, joined as a trainee and worked his way up through the company, helping shape the processes, service quality, and culture that define us today.

From those early days, we’ve grown steadily expanding our services into cyber security, cloud, networking, and unified communications, while staying true to our roots: delivering no-nonsense IT support that helps businesses grow, adapt, and stay secure.

Who We’re Built For

We support SMEs across multiple industries, tailoring IT to their real-world challenges:

  • Professional Services – Legal, finance, and consultancy firms who need airtight compliance and secure collaboration.
  • Manufacturing & Warehousing – High-performance networking, wireless, and cloud environments designed for large, complex operations.
  • Healthcare & Charities – IT systems that protect sensitive data and meet strict regulatory requirements.
  • Growing SMEs – Businesses scaling fast that need IT to keep pace without slowing them down.

OUR LEADERSHIP TEAM

Behind Central IT Solutions is a leadership team that knows what it takes to keep SMEs secure, supported, and growing.

Steve Cole

Managing Director

Steve founded Central IT Solutions in 2006 with a clear mission: deliver IT support without gimmicks or hidden costs. With decades of experience in IT strategy and SME support, he drives the vision of making enterprise-grade IT accessible, scalable, and reliable for businesses of all sizes.

Andre Campbell

Operations Director

Andre joined Central IT as a trainee and worked his way up, gaining experience across every area of the business. Today, he ensures everything runs like clockwork – from internal processes to client delivery – building efficiency and reliability into every part of the service.

Craig Jones

Service Delivery Director

Craig oversees the service desk and delivery teams, ensuring our all-you-can-eat model delivers maximum value. His focus is on quality, responsiveness, and making sure every client interaction reinforces our promise of no-nonsense, outcome-driven IT support.

Accreditations & Partners

We work with industry-leading vendors and operate to recognised security standards – so you can be confident your IT is built on solid foundations, not assumptions.

  • Cyber Essentials Plus - Independently audited certification, confirming your systems meet a recognised, government-backed security baseline.
  • ISO 27001 - International standard for information security management—ensuring your data is handled with structured, audited processes.
  • Microsoft Partner - Proven expertise across Microsoft 365 and Azure, delivering reliable, scalable cloud environments.
  • WatchGuard Gold Partner - Advanced firewall and network security solutions, protecting your business at the perimeter and beyond.
  • Acronis Platinum Service Provider - Enterprise-grade backup and disaster recovery, ensuring your data is secure, recoverable, and always within reach.
  • Cambium Wireless Hero Award - Recognition for delivering high-performance wireless networks in complex, real-world environments.

The Bottom Line

Central IT Solutions exists to take the pain out of IT.

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IT Support. Cyber Security. Peace of Mind.